Outbound Call Verification Specialist - Bali (Canggu, Ubud, Denpasar)

Join Radikari as an Outbound Call Verification Specialist in the heart of Bali! This role is perfect for detail-oriented professionals who excel in customer engagement and data validation. You will play a crucial role in ensuring the accuracy of customer information through outbound calls, directly contributing to the quality and reliability of our operations. Based in Canggu, Ubud, or Denpasar, you'll be part of a dynamic team in a vibrant, international environment.

As an Outbound Call Verification Specialist, you'll make approximately 100 outbound calls daily, verifying customer details with various stakeholders. This critical role requires a keen eye for detail and a strong ability to communicate effectively over the phone. You'll work with tools like CRM systems and data validation software, ensuring all information is accurate and up-to-date.

At Radikari, we're committed to fostering a culture of growth and innovation. This role offers excellent opportunities for professional development, with a focus on continuous learning and improvement. Join us and be part of a team that values your expertise and contributes to our ongoing success in Bali.

📋 Tanggung Jawab Pekerjaan

• Make 100 outbound calls daily to verify customer information with various stakeholders.
• Ensure the accuracy and completeness of customer data in our CRM system.
• Follow up on unresolved cases to maintain data integrity.
• Provide excellent customer service and maintain a professional demeanor during all calls.
• Work with data validation software to streamline the verification process.
• Collaborate with the team to improve data accuracy and efficiency.
• Participate in training and development programs to enhance your skills.
• Adhere to company policies and procedures related to data handling and customer interactions.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in outbound call verification or a related role.
• Proven ability to manage high call volumes with a high accuracy rate.
• Strong attention to detail and excellent organizational skills.
• Excellent communication skills, both written and verbal, in English and Bahasa Indonesia.
• Familiarity with CRM systems and data validation software.
• Ability to work independently and meet daily targets.
• Customer service orientation and a professional demeanor.
• Willingness to travel to various locations in Bali as needed.

🛠️ Keahlian

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